•   over 2 years ago

How active is Monday's developers (creators) team?

I'm sure Monday's developers/creators/support team are all quite busy. But still, the lack of activity is disappointing. I posted two questions in "Monday Apps & Developers" community thread, 7 days ago and 11 days ago - no answers.
My trial account expired, I sent a request to upgrade more than a week ago - no answer.
I posted issue in monday-sdk-js Github more than 12 days ago - no answer.
All this makes my enthusiasm to build Monday app go down...


  • Manager   •   over 2 years ago

    Thank you for your comment. I will speak to someone in our team and get them to reply to you asap.

  • Manager   •   over 2 years ago

    Hey Yuriy,
    Ben from the monday apps team here.

    Sorry for the late response in the community, we are trying to respond within a day to all messages but we missed your post. We will work on making sure we are not missing anything in the future.

    Our team has responded to your post in the community and in github, and I extended your trial account. We will work on making our support more responsive in the future. We would love to see you keep building and sharing in the community if you have any more challenges.

    Good luck!

  •   •   over 2 years ago

    Thanks guys! Yes, my github issue was closed.
    community asked questions: first one is answered!
    and another is answered https://community.monday.com/t/order-of-events-and-changing-ids/9301/2 but there is some confusion, I added there more details, hope this will get more sense in the next answer.
    My trial is extended, so I can get back to working on my app. Thanks again!

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